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How can Debbie update the page layout assignment without deploying work in progress?

  1. Retrieve the layout manually

  2. Mark the support profile as Selected and the support case layout as Retrieve Only

  3. Use the default layout options

  4. Create a new profile for support users

The correct answer is: Mark the support profile as Selected and the support case layout as Retrieve Only

The ability for Debbie to update the page layout assignment without deploying work in progress hinges on the proper configuration of the profile and layout settings. The most effective method involves marking the support profile as Selected and setting the support case layout to Retrieve Only. By marking the profile as Selected, it indicates that this particular profile should be applied to the designated layout. Setting the layout to Retrieve Only ensures that changes to this specific layout do not inadvertently affect other profiles or lead to the deployment of work in progress. This approach allows for controlled updates and maintains stability in the existing deployment processes. The other options may not accomplish the required task effectively. Retrieving the layout manually could lead to unnecessary complications and potential deployment of other changes. Using default layout options does not provide the specificity needed for tailored profile management. Creating a new profile for support users, while a viable approach in some cases, adds complexity and does not directly address the requirement to update the existing layout assignment without deploying in-progress work.